Position Name, Institution
San Francisco Art Institute
Job and Institution Description
Commensurate with Experience
Reporting to the Director of Housing, Residential Life & Campus
Conduct, the Assistant Director of Housing, Residential Life & Campus
Programs is primarily responsible for providing support to a
comprehensive leased housing and residential life program (consisting
of approximately 150 students), including the development and
evaluation of policies, procedures, and goals. The Assistant Director
will provide direction to build communities that are culturally rich,
socially robust, inclusive, and respectful of diversity. Furthermore,
the person in this position will work collaboratively with the
director to support prospective off-campus students in transitioning
to independent living. The Assistant Director of Housing, Residential
Life & Campus Programs serves as a Designated School Official (DSO) in
accessing SEVIS (Student and Exchange Visitor Information System).
This position requires a high degree of interpersonal and
communication skills. The position requires access to confidential
information regarding students, thus the exercise of discretion and
independent judgement is required. The Assistant Director also
actively assists with other programs, events, and services
administered through the Student Affairs Office and has the
opportunity to be involved in a wider range of Student Life
responsibilities. As an educator within the division of Student
Affairs, the Assistant Director works closely with colleagues to
deliver inclusive community and skills development specific to
SFAI’s student population.
This role is a full-time, live-on, 12-month position. In addition to
the salary and institutional benefits package, an apartment located
within an SFAI residence hall is provided with included utilities and
amenities (internet, cable, phone services) as well as a $500 café
cash stipend per semester.
The duties and responsibilities of this position include, but are not
limited to, the following functions, which are not listed in any
particular order of significance.
• Develop a supportive multi-cultural environment through community
programming and contact with students and staff.
• Collaborate with the Director to lead the social, educational,
cultural, service, and recreational programming efforts of the
• Coordinate and conduct regular building and community meetings.
Assist Resident Advisor staff to mediate roommate conflicts and
follow-up on student issues and concerns.
• Interpret and enforce SFAI’s Student Code of Conduct and Housing
Policies & Procedures; adjudicate alleged violations of the Code of
Conduct and Housing Policies & Procedures. Serve as a member of
SFAI’s Equity Resolution Process pool.
• Develop and conduct Orientation sessions for new residents and
• Create and implement housing assessment strategies for gathering
resident experience and satisfaction data on a semester basis.
• Assess departmental programming and retention efforts.
• Maintain a visible presence in the residence hall as a live-in
professional and engage in positive, professional interactions with
students after business hours to promote community development.
• Lead retention, recruitment and placement of summer conference
groups to meet summer revenue targets. Coordinate invoices, key cards,
and building cleanings upon departure of each group.
• Coordinate residential tours upon request from Admissions.
• Work with the Director to coordinate housing application and
assignment processes, including; opening and closing procedures; key
distribution; room inspections; security, maintenance and repair
requests; and damage, cleaning, and other charges. Serve as primary
liaison with contractors who provide facilities repair.
• Work with the Director to provide oversight for the housing and
residential life budget.
• Liaise with SFAI’s residential leasing partner to ensure the
maintenance and upkeep of SFAI’s residence halls, including IT
• Administer the SFAI housing listserv and other off-campus housing
resources; conduct housing workshops and assist students with housing
• Update and produce housing publications including the Off-Campus
Housing Guide and housing website information.
• Work closely with other SFAI departments () to assure student on
and off site housing needs are appropriately addressed.
• Maintain student housing records (e.g., applications, signed Lease
• Oversee the West Wall Gallery, and assist with curating shows, and
managing opening receptions.
Emergency Response, Counseling, and Referral of Students
• Work with Director of Housing & Residential Life and VPSA to
update and maintain all housing emergency protocols, documents, and
training of students and staff.
• Live on-site and maintain a presence in the residence community by
being available and approachable to students.
• Be available, approachable, and responsive to students. Counsels
and refers individual students and groups regarding personal and
academic needs and institutional procedures.
• Mediates conflicts between students or staff as necessary.
Training and Staff Supervision
• Directly supervise Front Desk Staff and Summer Front Desk Staff.
Indirectly supervise and provide support to Resident Advisors, Summer
RAs, and Housing and Residential Life Summer Interns.
• Maintain and Update Resident Advisor and Professional Staff
• Participate in the recruitment, selection, and evaluation of the
• Coordinate and lead training sessions for resident advisors,
Summer RAs, Housing and Residential life Summer Interns and front desk
assistants. Provide the staff direction, support and feedback
Student Affairs Team Participation
• Assist with, and represent Student Affairs office, as assigned, on
campus committees campus events and at major Student Affairs programs,
events, and services, including but not limited to Orientation and
• Participate in weekly or biweekly Student Affairs Office meetings,
Student Support and Advocacy Team, and Retention Task Force.
Perform other duties, responsibilities or special projects as
Qualifications and Experience
• A Bachelor’s degree and
• One (1) years experience in housing and/or residence life/student
affairs or an equivalent combination of education and experience.
• Master’s degree in Counseling, Student Personnel, Higher Education
or related area is preferred
• Demonstrated commitment to the values of access, inclusion, and
diversity in higher education.
• Experience working with a diverse population, including
international students and students with disabilities.
• Demonstrated ability to achieve desired results working
collaboratively in a dynamic environment with multiple stakeholders
while being sensitive and responsive to the diverse needs of students,
families, faculty, and staff, with a high degree of cultural
competency and collegiality.
• Significant experience in program design, management, and
implementation as well as assessment and evaluation.
• Ability to effectively interact with a wide variety of people in a
manner that values diversity, and positively portrays the institution
and its programs, personnel, and philosophies.
• Commitment to social justice, inclusion, and equity with
experience in providing support and advocacy for diverse communities
Outstanding verbal, writing and presentation skills. Must be able to
communicate and interact effectively with students, faculty, staff and
all external constituencies. Proficiency in computer skills including
the Microsoft Office Suite, databases, electronic communication, and
web based applications.
• Appreciation for art and design, developed through employment,
education, or personal interest, highly desirable
• Ability and willingness to work an adjustable schedule, including
on call hours, nights and weekends as assigned.
Review of applications will begin immediately. To learn more about
working at SFAI please visit our website at
Founded in 1871, San Francisco Art Institute (SFAI) is one of the
nation’s oldest and most prestigious schools of higher education in
contemporary art. Located in the Russian Hill District of San
Francisco, views of the Golden Gate Bridge, Alcatraz, Fisherman’s
Wharf, and Coit Tower are visible from campus. SFAI’s residence hall
is located in the heart of San Francisco’s downtown district. Just
moments away from Union Square, the residence hall is located a mile
from the historic 800 Chestnut Street campus. This location situates
students near galleries, alternative art spaces, world-renowned
museums, shopping, and other entertainment venues. Public
transportation to and from the two SFAI campuses and throughout San
Francisco is readily available. In Fall 2017 SFAI opened a new
facility at Fort Mason Center, a cultural hub for the city, with views
of the Golden Gate Bridge!
Assistant Director of Housing, Residential Life & Campus
Position Name, Institution