Director of Student Housing and Conference Services, California State University, Northridge

Position Name, Institution
Director of Student Housing and Conference Services, California State University, Northridge

Institutional Contact

Salary Range

The Director, Student Housing and Conference Services provides
leadership, vision, and management direction for Student Housing and
Conference Services (SHCS). Reporting to the Associate Vice President
for Student Life, the incumbent serves as the chief housing officer of
the University and oversees a comprehensive housing program designed
to promote the University’s learning and student success centered
mission. As the chief administrator for the University’s student
housing program, the incumbent is responsible for coordinating
extensive strategic planning, goal setting and assessment initiatives;
implements best practices related to residential life programs and
services; provides direction and oversight for budgeting, long-term
financial forecasts, physical plant and facility operations,
conferencing and administrative operations; ensures effective
marketing and retention efforts to maximize occupancy; and directs
emergency preparedness and crisis response efforts. The Director
provides leadership that ensures programs and services are aligned
with the department’s goals of positively impacting retention and
graduation rates among residential students; ensures that academic,
social, recreational, cultural and safety programs and services that
facilitate a living environment conducive to student success and
directly oversees related assessment efforts. The incumbent
anticipates future housing trends and how to best accommodate those
trends programmatically as well as through the initiation of building
and renovation programs. In collaboration with the university’s
executive leadership, various campus departments, and the Chancellor’s
Office, the director oversees and contributes to the development of
CSUN’s housing master plan. The director ensures the completion of
annual renovations and upgrades to existing buildings and the planning
and construction of new buildings, including the review of
architectural and construction documents and follow up on contracts
related to furniture, fixtures, technology and equipment. The
incumbent is a responsible for administering a $25 million annual
budget with various reserve funds; directly supervises 6 professional
employees and has overall supervision responsibility for approximately
87 staff and 160 student employees in five operating units:
Residential Life, Facilities Operations, Administrative Services,
Financial Services and Human Resources, and Residential Computing
Resources. The Director collaborates closely with other University
stakeholders regarding academic, programmatic and student support
services, including academic colleges/departments, the University
Counseling Services, The University Corporation, Department of Police
Services, Facilities Planning, Student Accounting and Cash Services,
and University Budget Management. Performs other duties as assigned.

Equivalent to graduation from an accredited institution with a
Master’s degree in higher education administration, student personnel
or related field. Equivalent to a minimum of six years of full-time,
progressively responsible higher education supervisory/leadership
experience within student housing operations and residential life is
required, with a minimum of three years in a leadership/management
Knowledge, Skills, & Abilities
Demonstrated leadership in developing and delivering learning-centered
programs and services that promote student success among diverse
populations in student housing. Demonstrated success in motivating and
leading large and diverse staff, including represented and
non-represented union employees. Demonstrated leadership with
facilities maintenance, renovation, planning and design. Highly
developed skills in budgeting and financial forecasting. Demonstrated
ability to successfully manage complex crisis situations involving
multiple stakeholders. Highly developed and demonstrated understanding
of student safety, emergency management and student behavior/conduct
best practices. Highly developed strategic planning skill set. Highly
developed ability to develop successful partnerships with multiple on
and off-campus stakeholders in order to develop and achieve a cohesive
student housing vision. Familiarity with the Americans with
Disabilities Act and various regional, state, federal and system-wide
regulatory codes. Strong understanding of student development theory,
community development and impact of housing on student retention and
graduation. Strong understanding of technology and how advances can be
implemented to improve work systems and productivity. Exceptional
communication, interpersonal and supervisory skills. Ability to
maintain a high level of discretion, confidentiality, and exercise
sound judgment in all decisions. Ability to identify operational
strengths and challenges; initiate and implement plans, policies and
procedures to solve problems and take advantage of
strengths/opportunities. Proven ability to develop and sustain student
communities that value and promote diversity.
Pay, Benefits, & Work Schedule
Salary is commensurate with knowledge, skills, and experience. The
university offers an excellent benefit package.
General Information
This position is a “designated position” in the California State
University’s Conflict of Interest Code. The successful candidate
accepting this position is required to file Conflict of Interest forms
subject to the regulations of the Fair Political Practices Commission.
This position is a sensitive position as designated by the CSU. A
background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with the CSU. Failure to satisfactorily complete the
background check may affect the application status of applicants or
continued employment of current CSU employees who apply for the
position. Additionally, the person holding this position is considered
a ‘limited reporter’ under the California Child Abuse and Neglect
Reporting Act and is required to comply with the requirements set
forth in CSU Executive Order 1083 as a condition of employment.
How To Apply
Candidates should apply by completing the CSUN on-line application
utilizing: link and must attach a cover letter
that addresses the qualifications above and a current resume,
including names of three professional references. NOTE: Internal
candidates should apply through the portal by accessing the View Job
Openings/Apply link on the Human Resources/Employee pagelet.

Applications received through Monday, April 16, 2018, will be
considered in the initial review and review will continue until
position is filled.

For more detailed information on the application and hiring process,
please visit the link below:
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on
the basis of race, color, ethnicity, religion, national origin, age,
gender, gender identity/expression, sexual orientation, genetic
information, medical condition, marital status, veteran status, and
disability. Our nondiscrimination policy is set forth in CSU Executive
Order 1096. Reasonable accommodations will be provided for applicants
with disabilities who self-disclose by contacting Recruitment

CSUN’s Commitment to You
CSUN is committed to achieving excellence through teaching,
scholarship, learning and inclusion. Our values include a respect for
all people, building partnerships with the community and the
encouragement of innovation, experimentation and creativity. CSUN
strives to cultivate a community in which a diverse population can
learn and work in an atmosphere of civility and respect. CSUN is
especially interested in candidates who make contributions to equity
and inclusion in the pursuit of excellence for all members of the
university community.
About the University
One of the largest universities in the country, California State
University, Northridge (CSUN) is an urban, comprehensive university
that delivers award-winning undergraduate and graduate programs to
nearly 40,000 students annually and counts more than 330,000 alumni
who elevate Southern California and beyond. Since its founding in
1958, CSUN has made a significant and long-term economic impact on
California, generating nearly $1.9 billion in economic impact and more
than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy
Award winner for its positive economic impact. Serving more students
on Pell Grants than any other institution in California, CSUN is also
a social elevator and one of the most diverse universities in the
country. CSUN ranks 13th in awarding bachelor’s degrees to
underrepresented minority students and seventh in bachelor’s degrees
to Latino students, serves the 13th largest Jewish student population,
and enrolls the largest number of students who are Deaf and
hard-of-hearing students of any U.S. state university. The journal
Nature recently named CSUN a Rising Star for scientific research, and
the NSF ranks CSUN in the top five nationally among similar
institutions for graduates who go on to earn doctorates in the
sciences. CSUN is where individuals rise. And through them, so does
Greater Los Angeles and beyond.
About the Department
Student Housing and Conference Services (SHCS) exists to promote
individual development, academic success and conscientious citizenship
among our student residents. SHCS meets the needs of our diverse
residents that include freshman, returning students, graduates and
students with dependent children and/or spouses by focusing on student
success and by providing facilities, services, resources and programs
that foster respectful and responsible living among student residents
in a safe, welcoming and learning focused residential environment.
SHCS has the capacity to serve approximately 3,540 residents on 47
acres of grounds that include 21 student residence halls, 11 apartment
buildings for student families/guest residents, two community centers,
a residential dinning commons and a student housing administration
building. SHCS currently offers several Living Learning Communities
(LLCs) and Themed Living Communities (TLCs) aimed to bring together
student residents, faculty and staff with similar academic interests,
personal passions and life experiences in an engaging residential
environment designed to foster collaboration and connection. For more
information please visit:

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