Director – Residential and Hospitality Services, UC Davis

Position Name, Institution
Director – Residential and Hospitality Services, UC Davis

Institutional Contact

Salary Range
$95,000 + DOE

Essential Duties
Under direction of the Executive Director/Associate Vice Chancellor,
Student Affairs, provide leadership, planning and management for
Residential and Hospitality Services, one of five major units in
Student Housing. Responsibilities include guest and space planning for
a major self-supporting auxiliary with revenues over $110M annually,
$150+M debt service and $250+M in planned capital projects. Manage
daily operations of staff providing budget and rate setting for
conference housing, lease and contract offers, room/apartment
assignments, student accounts, and special accommodations/accessible
housing needs for full service enterprise providing over 7000 beds in
UC owned and operated buildings. Oversight of all current and future
on­ campus Public Private Partnership (P3) agreements providing more
than 6000 beds. Provide direct supervision to three management
personnel and contribute to long-range strategic planning for the
department and overall coordination of all Student Housing and Dining
Services operations including managing public relations and
representing department on various Student Affairs and campus-wide

Minimum Qualifications:

Five or more years of management experience within business
administration, residential and/or hospitality services, or a related
Progressively responsible experience within a residential,
hospitality or business environment requiring supervision, resource
management, policy development, strategic planning, qualitative
analysis and process evaluation.
Experience with managing complex budgets and preparing financial
analysis for an auxiliary operation.
Management experience in planning and implementing process
improvements to enhance work processes and systems.
Evidence of leadership, conflict resolution and supervisory skills,
with an ability to support development of career staff as well as
student employees and students leaders.
Skill to build effective bridges and collaborative
relationships. A collaborative management style aligned with the
ability to delegate and to be decisive.
Commitment to customer service, quality control and high quality
standards for residential facilities.
Experience to direct the operations of a large unit, interact
effectively with students, families of students, faculty, staff,
university management, industry professionals and UC system-wide
Degree in business administration or a related field or an equivalent
combination of education and experience.
Oral and written communication skills and a professional presence
with the ability to represent Student Housing and Dining Service and
the University both internally and externally.

Preferred Qualifications:

Interpersonal and cultural competence skills to effectively
communicate with and support a wide variety of people of diverse
backgrounds, including an understanding and respect for cultural,
ethnic and individual differences.
Computer skills to manage various computer systems (i.e. computerized
financial system, Outlook, Word, Power Point, Publisher, Excel, etc).

Institution/Department Description
Student Housing and Dining Services is a self-supporting auxiliary
enterprise that provides housing and food service operations to
undergraduate and graduate students who live in on campus facilities,
and retail dining operations for the campus at large. For more
information about Student
Housing, visit our website at

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