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Pre-Conference 2011

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President's Letter

Letter from the President

Can you believe that it is time for the WACUHO Annual Conference and Exposition (WACE) already?! The theme for this year’s WACE: "Mission San Diego: Connect, Collaborate, Cultivate” and this conference is going to be the opportunity for you to Connect, Collaborate and Cultivate alongside friends, mentors, colleagues and vendors.

I would like to say THANK YOU to USD for being such gracious hosts, Rick Hagan, Kathi Spittel, Josh O’Connor, Dayanne Izmirian, Kris McPeak, Mako Ushihara, Vinnie Hama, and Jack Gibbons for putting together an outsanding conference! These volunteers, along with their committee members, have put in numerous hours working on logistics, a wide variety of programs, and engaging activities. They have put together an exhibit hall that includes 48 exhibitors plus an exhibitor’s roundtable. Even with a new program for our Corporate Partners they have 25 Corporate Partners! Amazing work completed by volunteers-this is what makes WACUHO the outstanding organization that it is.

I hope you take the time to participate in the many sessions that are offered, visit the Exhibits Hall and gain a little knowledge from our vendors, sing a little Karaoke, walk the campus and take in the beautiful vistas that USD offers.

You will notice that included in the program sessions is a Strategic Planning session. The Strategic Planning Committee has firmed up a direction they feel WACUHO should be going in and would like to share with all of you. Please attend this session as it is vital that this committee is able to share what they have accomplished.

The Business Meeting this year will be a little different since we have completed voting for the 2011-2012 WACUHO Executive Committee.

  • President – Dana Pysz
  • President Elect – Staci Buchwald
  • Vice President – Joshua O’Connor
  • Treasurer – Cindy Derrico
  • Secretary – Mia Love
  • Member at Large, Central – Elizabeth Miller
  • Member at Large, North – Jorge Arroyo
  • Member at Large, South – Kafele Khalfani
  • Tech Coordinator – Chris Williams
  • Newsletter Editor – Kelly Cole

The WACUHO Committees have been busy this year with a few new committees: the Sustainability Issues Committee and the Small Private School Committee (a work in progress) plus a couple of name changes: The Equity and Diversity Awareness Committee (formerly Diversity and Affirmative Action) and the Judicial Affairs & Student Conduct Committee (formerly Judicial Affairs).

WACUHO will be the host region for the 2012 ACUHO-I Annual Conference and Exposition in Anaheim. The local arrangement committee will be chaired by John Capaccio. This is a chance for us to showcase our region so if you have ideas or suggestions please contact John at

So, get set to enjoy and experience WACE 2011! I encourage you to take advantage of this opportunity to connect, collaborate and cultivate!

Relax, Learn, Enjoy and have Fun!

Jeanette Bradeen
WACUHO President

Thanks for the memories…

Thanks WACUHO for allowing me to serve as your newsletter editor over the last 2 years! I’ve truly enjoyed the chance to sit on exec board and contribute my thoughts to the future of our wonderful association. I’d like to thank Suzanne Seplow and exec 2008-2009 for giving me the chance to be the editor for the WAVES. Thanks to Piya Bose for taking on the fall 2010 WAVES, allowing me to focus on being a new mom to my youngest son. Thank you to the staff of University Housing Services at Cal Poly Pomona for allowing me to travel to exec committee meetings and to dedicate myself to WACUHO over the last 2 years. Finally, I’d like to thank all the contributors to the WAVES. Your articles helped keep the association informed, engaged and inspired.

I’m excited to move into my new WACUHO role, as co-chair for the 2012 WACUHO Annual Conference and Exposition!

Take care and see you soon in San Diego.

Laura Dorfman

Exhibits 1Exhibits 2

Thanks for a great year

Jeanette Bradeen, President
Dana Psyz, President Elect
Cindy Derrico, Treasurer
Robert Stephens, Treasurer
Christopher Williams, Technology and Information Services Coordinator
Jacques Zalma, Technology and Info Systems Committee Chair
Emily Sandoval, Vice-President
Briana Maturi, Member-at-Large Central
Leslie Krafft, Member-at-Large South
Shimina Harris, Member-at-Large North
Laura Dorfman, Newsletter Editor

Exhibits 1

WACUHO Election Results

The WACUHO Nominations Committee is pleased to announce the results of the 2011/12 Executive Committee election:

  • President Elect – Staci Buchwald
  • Vice President – Joshua O’Conner
  • Secretary – Mia Love
  • Member at Large, Central – Elizabeth Miller
  • Member at Large, North – Jorge Arroyo
  • Member at Large, South – Kafele Khalfani

Dana Pysz (President) and Cindy Derrico (Treasurer), both of whom will be completing the second of their two-year terms, will join these newly elected officers on the 2011/12 Executive Committee.

The Nominations Committee would like to thank all candidates for running for a WACUHO office this year. The Association depends on the involvement of skilled and creative professionals, and it’s always wonderful to see that there are so many dedicated people willing to step up into these roles!

Please do not hesitate to contact the Nominations Committee ( with any questions or thoughts.

The WACUHO Nominations Committee – Happy Almogela, Christine Bender, Suzanne Seplow, and Tim Trevan
Josh O’Connor & Kathi Spittel
WACE 2011 Host Co-Chairs

Preparing to Roll Out the Red Carpet…

Well we do not actually have a red carpet for your arrival. However, in our mind’s eye we will be rolling out a very special welcome to all of you who will be attending WACE 2011!

It is hard to believe that the conference is almost here. It seemed so far off when our conference committees first began meeting last August to plan for your arrival this June. Since then USD staff both in Hospitality Services and Residential Life as well as colleagues throughout the region have been dedicating themselves to the goal of providing a very rewarding experience for all of our housing professional and corporate friends who will be traveling to USD for our annual conference scheduled from June 19-22.

If you are flying into San Diego and need to schedule a shuttle to USD, you should be able to receive a 8% discount at the following Super Shuttle link Your campus housing check-in will be at the following address:

Mission Crossroads
5989 San Dimas Avenue
San Diego, CA 92111

Please know that we have arranged for a very special guest to join us at the Sunday evening reception before the opening banquet. So remember to bring your cameras and if any younger members of your family came with you to San Diego, they too may enjoy meeting our special guest!

Mission: San Diego—Connect, Collaborate, Cultivate

Mission: San Diego…Are you ready to connect, collaborate, and cultivate? We are!

Mission: San Diego…Are you ready to connect, collaborate, and cultivate? We area

Are you still deciding whether to register for WACE 2011? It’s not too late! Besides, talk about taking a “working vacation,” a chance to be on a beautiful campus in San Diego while taking the time to develop yourself professionally and personally. We would love to see you in San Diego!

We are counting down the days until we are able to reunite with each other, meet new folks, and enjoy the interesting programs that 2011’s WACE has to offer.

Here’s a recap, in case you need a refresher:

  • An opening session featuring panelists with experience working in residence halls as well as colleagues in higher education who have seen how staff in college housing impacts the larger community.
  • Spotlight presenters discussing amazing things going on at their home universities:
  • Residence Life + Career Services = Student Success
    “What Am I Doing With My Life?” Collaborative efforts between the Office of Career Services and Residence Life and Housing are key to engaging students early and often as they map their course from what they may perceive as chaos to career success. This interactive/lecture workshop will explore innovative and cost-saving programs at the University of Redlands and other campuses as well as allow for discussion to generate new ideas beneficial to all.
  • What is Your Role in the Design and Construction Process?
    How can you, as a housing professional, play a meaningful role in the delivery of a new housing on your campus? What is this language that facilities, planning, design, and construction professionals are speaking and why is it important that you understand it? What are ways that you can gain experience in planning, design, and construction to be ready to step up to the next level in your career. In this interactive session the presenters will define the phases, talk about the role of the “owner” in the process, and discuss creative ways to gain experience in the process.
  • Daily program offerings to educate, inspire and cultivate ideas to take back to both your personal and professional life. From programs about customer service and serving the veteran community to getting a doctorate and training RAs, you will find yourself wishing you could be in two places at once with all the great program offerings by many of your distinguished and fascinating colleagues.
  • In case you just weren’t having enough fun connecting, collaborating and cultivating, we hope to see you at WACE After Dark. We are not telling you what it is or even how to get there. OK, maybe this: it’s fun, it’s informative and you don’t want to miss out. It will be one of a kind and might not even be around next year. WACE: After Dark. A fun mystery. A unique evening.
  • LAst but certainly not least, Jessica Pettit, will be our closing speaker. Her workshops, seminars and keynotes take participants on a journey weaving together politics, theory, current events and storytelling with large doses of humor reminiscent of Bob Newhart, George Carlin and Paula Poundstone. So Jessica is by no means your average keynote speaker! Though participants will be laughing, she promises no drum circles, guilty tears or finger pointing. This will be a HIGHLY interactive program that will leave participants with actual action steps to make REAL change in their lives.

See you in San Diego!

On behalf of the Exhibits Committee,
Danny Mann

WACUHO Corporate Partners For 2011 Support The Annual Conference

Welcome and congratulations to our new and continuing Corporate Partners for 2011! These 27 Corporate Partners are listed on our website at: You are encouraged to check their corporate profile and information by clicking on their links.

Most Corporate Partners will participate as Exhibitors at the Conference, and our Gold and Platinum Partners have contributed financial support for specific Conference events (include the attached list). Our Corporate Partners will meet Chief Housing Officers at the CHO/CP Breakfast on Tuesday, 7:30AM prior to Exhibits Opening. They look forward to meeting all Housing Officers at the Exhibits and throughout the Conference.


WACE Opening Reception

  • Foliot Furniture
  • Tandus Flooring

Opening Dinner

  • Capstone Development
  • Collegiate Concepts
  • Intirion MicroFridge
  • Southwest Contract
  • WASH Multifamily Laundry Systems

Opening Session

  • Drexel University Center for Graduate Studies
  • Micro 101 Solutions, Inc.
  • Southwest Contract

Tuesday Luncheon

  • ASI Campus Laundry Solutions
  • Collegiate Concepts
  • Restex
  • Sauder Manufacturing Co
  • SimplexGrinnell

Tuesday Banquet

  • StarRez, Inc
  • WASH Multifamily Laundry Systems

Closing Brunch

  • SimplexGrinnell

Hospitality Room

  • Capstone Development
  • Micro 101 Solutions, Inc.

Calling all New Professionals: The Annual Case Study Competition Wants YOU!

New Professionals, are you ready to put your knowledge and skills to the test?

Join a whole host of illustrious and industrious colleagues and participate in the 9th Annual New Professionals Case Study Competition! Each year Case Study participants, in teams of 1-3 people, use their theory and practice to solve quandaries pertaining to a plethora of issues seasoned Housing professionals face including budget cuts, romantic relationships, mental health, and policies, policies, and more policies.

Registration will take place during the New Professionals Welcome Reception and Sunday night’s Opening Dinner. Presentations will be made during Sessions 2 & 3, and all are welcome to watch and support the participants!

If you want more information regarding the Case Study Competition, please contact Alex Belisario ( or Happy Cimenski-Almogela (

New Professionals at WACE

Hello New Professionals. We are very excited to meet you at this year’s WACE at the University of San Diego. We have a number of programs aimed to help you get acclimated to the conference and we strongly encourage you to participate in them. We will be having a New Professionals Welcome on Sunday, June 19th at 4:00pm. I encourage you to attend this welcome session to meet other New Professionals and our 2010-11 Exec committee. You will receive information about all the other programs taking place at WACE during this welcome. If you have any questions prior to your arrival to the conference, feel free to email one of us at our email addresses below. Looking forward to meeting all of you!

Noah Kaloostian-
Crystal White-

Programs at 2011 ACUHO-I Business Operations Conference, Orlando, FL

I am writing to encourage your region to submit programs for the Business Operations Conference October 12-15, 2011 in Orland, FL. The program submission deadline is July 1 and we would love to see WACUHO represented at the conference.

Program submissions in the areas of conferences, finance/business services, IT, marketing, and assignments are being accepted and can be submitted online at We are specifically seeking conference services programs and appreciate any outreach you are able to do within your region. We recognize that the timing for program submissions is difficult with the busy summer conference season upon us so I am happy to work with anyone who needs some assistance in submitting a program.

Thank you and please let me know if you have any questions,

Tonie Miyamoto
Program Chair
2011 ACUHO-I Business Operations Conference

Wind Beneath the WAVES…

As you have seen over the last 2 years, the WAVES has changed from a PDF to an HTML document. This transition was a big job, and while I was excited to take it on, I lacked the skill to make it happen. Luckily, I found Taylor Vallone, an amazing student leader for University Housing Services, who was willing to take on that task. With patience, knowledge and a smile, Taylor transitioned the WAVES from a PDF document to the WAVES you see today. I wanted to introduce this talented student leader to the association and say “thank!” for everything he did for the WAVES newsletter!

I interviewed Taylor to let the association learn a bit more about this fantastic student leader!

What is your year and major?
I am in my Junior year studying Business Law.
What is your experience with Adobe DreamWeaver Suite?
I began with Notepad on my old Windows 98 machine. From there I have graduated to Dreamweaver and an assortment of other programs. I work primarily in code, but I have been known to play with graphic design, when the designers are off for the day.
What are your experiences in web design?
I have been developing websites in many different capacities since high school. My journey began as a 6th grader in need of a customizable homepage for my most popular bookmarks. From the days of GeoCities, I have come to be a webmaster for many different companies and public departments.
Why did you agree to assist WACUHO with the WAVES newsletter transformation from PDF to HTML?
I am in love with tackling challenges. The WAVES newsletter was the first of its kind I had helped to develop and maintain. Bringing the newsletter to HTML has been a great milestone, and future improvements will allow for better accessibility and media options.
What’s been the most enjoyable part of this experience? What have you learned from the WAVES publishing project?
Working with Mrs. Laura Dorfman. She has been my primary contact through the time I have worked with the WAVES newsletter and it has been a wonderful experience to work as her web designer. Of the many things I have learned from the WAVES project, the most interesting has been seeing the ability that dogs have to ride on motorcycles. Never would I have thought it to be true!
Where will your career take you after Cal Poly Pomona?
I am planning on attending law school and practicing business law in the local Los Angeles area for a firm or corporation. I am beginning to move away from web development and focusing on my career opportunities, but I do have many talented colleagues working in the graphic design and web development fields. Send me an email if you would like a reference.
What are your thoughts about WACUHO?
WACUHO is an excellent organization and it has been a pleasure to work with your articles throughout the past two years.

-Taylor Vallone, tjvallone [at] csupomona [dot] edu

On behalf of the association, THANK YOU for all that you have done for the WAVES and for WACUHO. Good luck in the future and if you end up living in housing… look us up!

Affirmative Action Statement

WACUHO recognizes the benefits derived from the inclusion of diversity in the Association. Significant contributions are made by members from all areas of higher education and at every level of responsibility. The quality of perspective and experience shared by our members, inclusive of ethnicity, age, gender, religious preference, sexual orientation, or differing abilities, adds a dynamic that enriches the character of the Association. WACUHO encourages all to actively participate in its programs, events and activities.

Copyright © 2011 WACUHO. All rights reserved.