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Spring 2013 WAVES

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WACE 2014 Announcement

Join us for fun in the sun at the Mandalay Beach Hotel & Resort, April 6-9, 2014. Plan now for networking, relaxation, and tools for success. Check out the video at and see you there!

Your tri-chairs for WACE 2014,

Chrissy Bender, CSUSB
Claire Davis, CSUN
Liz Miller, CSUCI

Introducing the 2013-2014 Executive Committee

Congratulations to the newly-elected 2013-2014 WACUHO Executive Committee!!!

President-Elect: Stephen Fleischer, California State University, Los Angeles
Vice President: Robert Stephens, UC Riverside
Secretary: Jesse Andrews, Sonoma State University
Member-at-Large, Central: Jennifer Novotny, Marymount College
Member-at-Large, North: Mako Ushihara, Santa Clara University
Member-at-Large, South: Jason Lu, Cal Poly Pomona
Newsletter Editor: TBA

They will be joining our current Executive Committee members:

President: Ramona Hernandez, UC Davis
Treasurer: James C. Smith, UC Riverside
Sr. Technology Coordinator: Sunny Reiner, UC Santa Barbara
Assist. Tech Coordinator: Kyle Pretsch, Notre Dame de Namur University

Thank you to Alex Belisario, Happy Cimenski-Almogela, and Carol Roberts-Corb for their assistance on the Nominations Committee. We wish everyone the best of luck as you lead our Association into the next year!


Dana Pysz
Nominations Committee Chair

Newsletter Editor Application Deadline Extended

The WACUHO Newsletter Editor application deadline has been extended until May 24!

Do you enjoy gathering news updates and writing stories? Are you interested in participating in WACUHO Executive Committee meetings, helping our members learn more about our organization, and working towards developing well-defined communication tools? Are you skilled in using social media as a communication tool? If you answer ‘yes’ to any of these questions, please click here to access the application and learn more about the position.

Please share this incredible opportunity with colleagues who may be interested. Don't hesitate to contact Ramona Hernandez, WACUHO President Elect, if you have any questions about the position.

Awards and Recognition Committee Updates

As the President Elect, it is my honor to work with the Awards and Recognition Committee to honor WACUHO members who were nominated for special recognition. Below is a summary of three of these awards and the winners, and what was said at WACE 2014 and/or what was shared in the nomination:

Jim "JB" Brock Spirit of WACUHO Award

The Jim "JB" Brock Spirit of WACUHO Award honors an Association member who characterizes the ideals of partnership, teamwork and imagination, qualities that embody both the Organization and the award’s namesake. Jim "JB" Brock, 40th President of the Association (1996-1997), was truly a legend in his own time, deeply impacting everyone with whom he worked. Known for his infectious laugh and beaming, ever-present smile, JB was a WACUHO mainstay who shaped and guided the Association for three decades in innumerable spotlight and background roles. With an exuberant personality that made everyone feel welcomed and valued, JB enthusiastically mentored generations of new professionals and caringly supported his friends and colleagues. The Jim "JB" Brock Award winner is selected by the Executive Committee to recognize members whose significant contributions to the Association reflect JB’s legacy.

JB was an individual who made many contributions to WACUHO over his tenure with the organization. The same is true of this year’s recipient. This individual is what I would describe as a quiet leader. He shuns the spotlight, and is much more comfortable in the background taking care of business. His involvement is such that he is happiest when everything is working and most people aren't even aware of his contributions. But like JB, everyone knows this person as he is friendly, kind and known as someone you can count on. Our Exhibitors know this person well and I am confident that his involvement in the Exhibits committee over the years has been a critical factor to the success of our annual conference.

This individual continues to quietly and effectively contribute to WACUHO's success, and this year provided leadership for his institution as an Exhibits co-chair. I am aware that he faced one significant challenged this year in this role, and found a solution that worked well because of the many strong relationships he has established throughout his tenure on previous Exhibits committees. I know that he was asked to join Maggie Malagon as the Conference co-chair but was concerned about his many responsibilities at Santa Clara University and did not want to let anyone down. In his official role as co-chair, as well as in his unofficial role of "anything else", he did a lot for Maggie, SCU and all of us here today because of his hard work and commitment to excellence, and we all had the added bonus of his pleasant and warm personality. All of this is to say that it is my honor to present the Jim "JB" Brock Spirit of WACUHO award to Mako Ushihara.

Charles L Miller Award

The Charles L. Miller Award is named in memory of Mr. Charles L. Miller, the 30th President of the Association. Throughout his career, Charles L. Miller, better known as "Charlie," exemplified the highest level of dedication to our profession, provided outstanding leadership and role modeling for seasoned veterans and new professionals alike and was known for his tremendous sense of humor. His death at such a young age only served to accentuate the wonderful contributions, accomplishments, and valuable service he gave to our Association. In fond memory and respect to him and his family, this award has been bestowed on those who, like Charlie, have made a difference in the Association as well as in the lives of colleagues and the student population that the Association serves. A $250 donation is made every year to the ACUHO-I Foundation of Excellence in honor of the WACUHO Charles L. Miller Award winner.

The Charles L Miller nomination process asks that at least five letters are submitted, and I received 12 letters of support in total.

Reading the letters I learned a lot about this individual and how his contributions have been significant for professional staff who once worked with him and now are "sowing the seeds" of his efforts through our region and beyond. This year’s Charles L Miller award winner is Associate Vice President for Student Affairs and Director of Student Housing at Humboldt State University, John Capaccio. Some of the highlights from the letters of support:

There are many qualities that John and Charlie share, love for the profession and the Association, powerful personalities, genuine interest in furthering the missions and goals of WACUHO and being an excellent representative of WACUHO to other Associations. In addition to the many committee roles John has served in WACUHO, he has also been involved in probably just as many in ACUHO-I. John provides quiet leadership; his participation in critical dialogue always adds value and is not intrusive. He is very thoughtful and takes seriously his responsibility for mentoring new professionals and new members to the Association. There is also another similarity between John and Charlie; they both are blessed with a wonderful sense of humor. Like Charlie was, John is a joy to be around.

From the first time I met John at one of our annual conferences, I saw a professional who provided guidance, wisdom, and good humor to our membership. John continually jumps in to facilitate the conversation, put on a program, host a conference, chair a committee and mentor both seasoned and new professionals. He promotes and supports our association’s mission, programs, and educational focus, and is always generous sharing his expertise and time. And he does all this with quiet care and an easy-going approach, never for the fanfare and always for our association.

John Capaccio has been a dedicated student affairs professional for over thirty years, with most of those years focused on building and maintaining a strong residential experience for the students of Humboldt State University. He has mentored and trained numerous young and mid-level staff, serving as a terrific teacher and role model to all- both within the Housing operation and more broadly, across the entire university. John is a tireless worker who has led the field in innovative and creative programs and services, and is considered a leader in the Housing profession. He has been actively involved in ACUHO-I and WACUHO throughout his career. He is also a leader within the 23-campus California State University system, serving on system-level committees and as a consultant to colleagues across the system.

WACUHO Volunteer of the Year – Jake Hanley, CSU Channel Islands. Below is what was written in his nomination.

This year, Danny, Mako, and Vinnie were once again fortunate enough to have Jake-- as a veteran this time-- take the lead with the Exhibitor registration for WACE 2013. From the very beginning of when the committee came together, Jake has been such an asset in that he took initiative and made all updates to the RegOnLine portal. Jake always keeps his commitments and has never missed a deadline that has been set. He skillfully moves from handling very technical computer-centered tasks like managing the database reconfigurations to communicating with exhibitors in a very personal, professional, and courteous manner. Clearly, his res life skills are hard at work. This year we have a target of 50 exhibitors, a pretty lofty goal, and Jake has accepted the challenge and pressure to help our committee be successful. We have definitely benefited and appreciated Jake's supervisor’s support with allowing him to attend the conference and for his continued participation on our committee. It is no doubt from these three "old dudes" that this is one student affairs professional that we should all keep an eye on. He exemplifies WACUHO spirit and will help to propel WACUHO into the future and maintain its commitment to creating a professional network that provides educational opportunities and support to new and seasoned professionals.

Ramona Hernandez
WACUHO President-Elect

E&DA Committee Updates

Greetings WACUHO!

We hope you enjoyed the E.D.A committee sessions during the WACE Conference and were able to search, connect, and share on diversity and social justice topics. During the WACE Conference, the E.D.A committee hosted dessert socials on the topics of: Empowering Student Staff to Educate on Diversity, Encouraging Students in their Spiritual Quest, Power Within the LGBTTIQQ2SAA… Community, The Complexities of Asian American and Pacific Islander Multiple Identities and Women & Leadership.

In addition to the dessert social topics, WACE programs ranged on the role of social justice in the student judicial system, the role of pop culture in student affairs, exploring the role of spirituality on-campus, and creating student empowered leadership initiatives to make safer campus communities. The conference came to a re-invigorating close with Vernon Wall, who highlighted the importance of social justice work as our field progresses and that action and change need to be at the core of our work.

The Equity & Diversity Committee has also been hard at work putting together different social justice call topics. The topic for the month of March saw the discussion of LGBT students and religion, oppression, integration and equality and the importance of having “uncomfortable conversations”. This conversation was followed by April’s topic of Age-Based and Generational Differences and how practitioners can better understand the needs of millennial students without running the risk of perpetuating ageism or generationism.

Outside of the monthly calls, the committee has been hard at work promoting the different WACE scholarship opportunities. We would like to thank all those who applied for the E. D. A. Committee Annual Conference Awards and Western Training Institute award. It is always moving to receive news about the wonderful work others are doing to promote social justice in their line of work through programming and university events.

E.D.A. is excited to announce the following winner of the Conference Award ($650): Janine Silvis - UCLA

Janine Silvis is currently the Assistant Resident Director, Courtside & Leadership Development Project Coordinator for University of California, Los Angeles. She not only has a strong passion for all topics relating to social justice, but is passionate about the need for individuals and communities to engage in praxis through building coalitions. Janine believes that, “residence life is a place where students can be empowered in their living space in which leads to their confidence in student and identity development.” She goes on to state that “There is a serious need to look at social justice and how it is practiced on an institutional level so that students can be empowered and that we can address societal inequities on college campuses.”

Our next winner of the Individual Award ($100) goes to: John Buchanan-California Maritime Academy

John Buchanan is currently the Coordinator for Residential Life & First Year Experience at C.S.U., Maritime. John is passionate about topics relating to social justice and integrates it into both his personal and professional life. He writes, “Students cannot truly succeed in the world of higher education if they do not feel like a part of the institutional community and that their safety and perspectives are being honored.” He goes on to state that, “As a student affairs professional it is my responsibility to reach out to students and make my campus a place where all perspectives and experience are heard and honored.”

Again, we want to thank everyone who participated in the Equity & Diversity Awareness Committee for 2012-2013. We are hopeful for the upcoming year and look forward to the exciting things to come.


Piya Bose and Jon Higgins
Equity and Diversity Awareness Co-Chairs

Chelsea Navarro
Equity and Diversity Awareness Committee Member

Tech Committee Survey

Greetings WACUHO Members,

The Tech Committee would like to remind everyone to please fill out our short online survey. The survey will close on May 15th at 5pm. For those who missed the last submission, this survey was created in order to provide our committee information on how to better serve the WACUHO community. If you could complete it (the survey should only take about 5 minutes) that would be awesome. Please feel free to check the box on the survey if you want to hear more updates and information from the Tech Committee. Finally, if you know anyone that is interested in serving in the Tech Committee let us know (you do not have to be tech savvy to join).

Click here to access the survey!


Nicholas B. Howell
Technology Committee Chair

Join the Legislative Affairs and Research Committee!

Interested in becoming part of an exciting WACUHO committee? The Legislative Affairs and Research Committee is currently recruiting members! The purpose of the committee is to inform the membership about newly enacted and impending legislation which could impact aspects of housing and food service operations. In the past, the committee has also conducted the annual room and board survey of the Association’s membership and other surveys as requested by the Executive Committee. We are excited to help make this committee an active and valuable resource within the WACUHO region. We encourage you to consider joining us to further your professional development and to contribute to our Association! Click here to signup, and feel free to email us with any questions you have!

Kelly Cole and Nathan Moses
2013-2014 Legislative Affairs and Research Committee Co-Chairs

California’s New Social Media Privacy Laws

NOTE: This is an update to a presentation I recently gave at WACE 2013. I would encourage those who attended the session to still review it, as I have added some updates and clarifications based upon our conversations.

In August, 2012, two laws were passed in the California legislature that may have significant effect on how student affairs practitioners connect with students via social media. These laws are Senate Bill 1349 and Assembly Bill 1844 (see links for full text and more). SB 1349 establishes a privacy policy for postsecondary education students with respect to their use of social media. AB 1844 “prohibits employers from requiring employees or prospective employees to disclose a user name or account password to access a personal social media account that is exclusively used by the employee or prospective employee,” (Assembly Third Reading, AB 1844,*. Essentially, these bills limit the ability of postsecondary institutions and employers in asking or requiring students to connect with or provide access to social or electronic media.

The impetus for these bills are employers and colleges and universities requiring individuals to log-on or connect to social media, and then using that in follow-up. In 2009 information came out about Bozeman, Montana requiring prospective employees to reveal social media user names and passwords. In 2011, similar information came to light regarding the Maryland Department of Corrections. Some NCAA universities have similarly requested passwords of athletes, including some who have contracted with monitoring companies to install monitoring applications on athletes’ social media accounts. Many of these institutions desisted their practices under public scrutiny, but public legislation has been considered or enacted by several states. According to the National Conference of State Legislatures, six states passed social media privacy legislation in 2012 and three so far in 2013, some for employees and some for students, with most of the rest of the country considering such legislation. Additionally, though federal legislation on this topic did not pass committee last year, it has been reintroduced this year.

SB 1349 regulates “public and private postsecondary educational institutions, and their employees and representatives” while AB 1844 regulates employers (which would currently include private postsecondary institutions, and is potentially being amended to include public). As written, neither bill differentiates between classes of employees (for example, student versus professional staff). As far as who is protected, SB 1349 protects “students, prospective students, and student groups” while AB 1844 protects “employees and applicants for employment.” The social and electronic media covered (for both laws) is: “an electronic service or account, or electronic content, including, but not limited to, videos, still photographs, blogs, video blogs, podcasts, instant and text messages, email, online services or accounts, or Internet Web site profiles or locations.” The social media includes things we generally would assume, like Facebook and Twitter. But it is broad enough that it may include all kinds of online social sites, from photo-sharing to rating sites. Even game playing sites would likely be considered part of what is covered by these laws. Finally, it does not just reference online, but electronic media, so pictures, videos, documents, texts, etc. on phones, tablets, laptops, etc. are all protected.

The intent and language of these bills is clearly to protect students’ and employees’ privacy on social and electronic media. Clearly, institutions should not be requiring those protected to provide access to social or electronic media, either directly or through providing user names and passwords. Those of us in campus housing are not likely doing this currently. However, beyond the well-defined points of the law is a lot of grey area where a conservative reading of the law would limit institutions and their representatives (employees) from even asking students to connect with them on social media. That may mean that employees, including student resident advisors or the like, would not be able to ask residents to become their “friend” on Facebook, or join floor Facebook sites and the like. The key part of the law that might apply is the prohibition from even requesting that a student disclose a user name. According to the Senate Floor Analysis of AB 1844, an employment related court case held that an employee was coerced into providing access to a social media account essentially because she was asked to by a manager. The key is the power differential. Since university staff are seen to have power over students, a request for connection could be felt by a student as a requirement for connection, which would result in them having to divulge their user name. Potentially, this could extend to advertisements or emails that ask students to connect with the college or university via social media. A very strict reading of the law would actually create an issue where student staff would never be able to connect with each other (because neither could ask the other “student” to connect with them via social media).

Some things do seem to be clearly okay. There is no language that affects current relationships, so there is no need to rush out and de-friend students or cut connections on LinkedIn. Also, unsolicited requests from students or employees to connect are okay to accept. Additionally, SB 1349 clearly exempts follow-up regarding student misconduct, something similarly noted in AB 1844. Publicly available information is also not at issue here, so if you find student videos while browsing YouTube, that is not a problem.

So, where do we go from here? First, if you are requiring that any students or employees (other than in conduct situations) provide you access to their private social media accounts, STOP! Second, you may want to consult with your campus legal counsel for advice on other steps to take. At our institution, we are considering implementing several pieces of a policy in response to these laws. We are indicating that professional staff should not request that students connect with them via social media. For student staff, we are doing the same regarding residents who live in their area of responsibility. This allows them flexibility to, for example, request friendship on Facebook of a classmate who is not their resident, so the power differential is unlikely to be an issue. We are also considering a subtle shift in our advertising, avoiding phrases such as “Please join our Facebook page!” and instead using non-requesting language such as “Feel free to check out our Facebook page!” At this point, there is no case law for us to refer to as far as setting boundaries, and each institution is going to have to decide to what level they want to interpret the law as reaching. We can remember that the intent of these laws is to protect privacy, and, though we are usually well-intentioned, to recognize that our positions of power may turn what we believe to be a friendly request into what is perceived as an uncomfortable requirement.

* AB 1844, apparently, only applies to private employers. However, the California assembly is considering a bill (AB 25) to amend the law to be clear that public employers are included.

This article is not intended to represent the views of the University of California, nor is it legal advice. Also, my LinkedIn profile may be viewed here. I can’t say more in case students are reading this article … :-)

Robert Stephens
University of California, Riverside

Support Your Students by Joining Team 4.0

Looking for a way to encourage and challenge your students academically? You’re in the right place! During the 2012-2013, UHS’ Academic Initiatives Committee (Tashiana Bryant, Jazmin Rew-Pinchem, Maria Lazaro and Christy Orgeta) at Cal Poly Pomona worked together to create and execute an educational enhancement program that promotes academic success for residents and student leaders. As a whole, the program is called Team 4.0. Notable components of this program include:

The Game Plan

Service Population: Residence Life Student Staff.

Creation: During Fall 2012, Academic Initiatives chose to introduce program to Residence Life that would assist Student Leaders in their pursuit of balance. The program that was created was ‘The Game Plan,’ which was based off a similar program at CSU San Bernardino. ‘The Game Plan’ is a series of intentional conversations between Residence Life Coordinators (RLCs) and Assistant Residence Life Coordinators (ARLCs)/Resident Advisors (RAs) to discuss their academic endeavors, and strategies on how to achieve academic success.

Implementation: During Winter 2013, the program was introduced to the RLCs. After RLC buy in, the RLCs were trained on the program as a whole. Training included how to guide student leaders through an intake-type process in which the student leaders identified their academic commitments on a calendar type worksheet. Training also included how to have intentional conversations with their RAs and ARLCs. By putting the two trainings together, RLCs were given the skills to identify challenges, and support their student leaders as students in the classroom.

1-1 Interactions with RAs

Service Population: Students with a 2.0 GPA and below.

Creation: During Fall 2012, 282 residents were identified as having below a 2.0 GPA. To intervene, Academic Initiatives created a 1-1 interaction program that would offer residents the opportunity to discuss their academics with their RAs. The 1-1 interaction model was based off the current 1-1 interaction model that is currently in place in the suites.

Implementation: This program as implemented in Winter 2013. Sub 2.0 students received an e-mail offering the opportunity to opt-in to the program. Once the student opted in, the student was then paired with a resident advisor. The role of the RA was mentor-like in nature. Throughout the quarter, the resident and RA met to discuss behavior, study habits, and goals for improvement in academics. During the meeting, the RA offered resources, support while tracking the progress of the mentee through interaction logs.

1-1 Interactions with RLCs

Service Population: Students who received back to back 2.0 GPA and below.

Creation: During Winter 2013, 118 students were identified who received back-to-back 2.0 and below GPAs. Academic Initiatives decided to intervene by requesting for RLCs to offer 1-1 meetings with students.

Implementation: Similar to the 1-1 interactions with RAs, Sub 2.0 students received e-mail to meet with their RLC at a scheduled time. During the meetings, residents discussed their academics with their RLCs, and the RLCs provided resources and options for the students to utilize.

Positive Incentives

Service Population: Students with a 3.5 GPA and above.

Description: During Winter 2013, Academic Initiatives hosted the first Team 4.0 Lunch of the year. Our honored guests were residents, both halls and suites, with a 3.5 GPA and above. The scheduled time of the lunch was 12pm-1pm with a short 20 minute program which included a welcome, introduction to Academic Initiatives in University Housing Services, raffle, and a small keynote from student leaders. The lunch presented an opportunity to network, build community, and celebrate achievement.

Academic Achievement Certificates

During Winter 2013, the Residence Life Team presented the residents with a 3.5 GPA or above with a Certificate of Achievement award for their academic excellence. Reyes Luna, Director of Residential Education, and each RLC signed the every certificate. The RAs presented the certificate to the residents and personally invited the residents to the Team 4.0 Lunch. Residents with a 4.0 GPA were given a “I’m on Team 4.0” t-shirt and a certificate.

After Hours Tutoring

Students Supported: Students in Math 10, 11 and 12.

Academic Initiatives, Inter Hall Council and Associated Students Incorporated have partnered to provide After Hours tutoring to EO66 students during Spring 2013.

If you’re interested in bringing any of these programs to your school, let Academic Initiatives know by e-mailing us at or call us at 909-869-2239. We’re more than happy to send you any supporting documents you may need!

Christine M. Orgeta
Cal Poly Pomona

The Quest for Work/Life Balance: Highlights from WACE 2013

Mid-year and unanticipated vacancies, re-organizations, budget limitations, higher workload while maintaining the same level of service to students, and increased prevalence of student mental health concerns… These issues are only a few examples of the conflicting priorities we experience on an ongoing basis. As the dedicated professionals that we are, we work feverishly to address ongoing issues and, eventually, hit a wall of realization that we have committed to 50-60+ hour work weeks and have not taken the time to take care of ourselves. In an effort to attain balance, we take a long weekend (or maybe a whole week if we are fortunate enough to do so), but cannot resist checking emails so we begin to rationalize, “I don’t want to come back to a full inbox” or “I want to make sure that everything is taken care of while I’m away.” Sound familiar?

Seeking work/life balance is a reoccurring theme in our field and the Career Development Committee is excited to share some highlights from WACE 2013 that may help you on your quest for work/life balance. The following recommendations are an adaptation of Kris McPeak’s session, In Search of Balance: UPGRADING Our Attitudes, and the Career Development Committee’s roundtable discussion, Staff Down, Bring Morale Up!

Unplug, log off, and disconnect – Do you get emails to your phone? Do you check them throughout the weekend? Challenge yourself to go a whole weekend (or a whole vacation) without checking your email or, if your work situation allows, do not have emails come to your phone at all. Turn off your phone/leave it in the car or leave the laptop at home. If you live on campus, get off campus! It is already hard enough to disconnect from work, so sometimes it helps to physically disconnect and minimize the ability to reconnect (via phone, etc.).

Remember, remind, and reliveRemember what got you excited about Student Affairs? Maybe it was social justice, counseling students, programs and activities, informal interactions with students and student leaders, etc… Life was simpler back in the day, right? Just like how childhood activities can be reminiscent of simpler times, we can remind ourselves to carve out time to relive the interests that sparked our passions in the first place.

It is not the destination, but the journey – The ability to balance is a learning process for everyone alike, CHOs, entry-level professionals, student staff, etc… You may never achieve perfect balance and the volatility of life and work will require to you constantly adjust, thus it is important to check-in with yourself regularly. Take ten minutes out of your day, an hour out of your week, a day out of your month to reflect. Easier said than done, right? Instate accountability by scheduling the time off or seek feedback from your peers.

Here comes the kicker … WE NEED A PARADIGM SHIFT!

Here are some of the things you might be thinking:

• “My supervisor still expects me to check emails or respond to phone calls/texts while I’m away.”
• “My supervisor may encourage me to take time off, but s/he still works late into the night – I need to replicate that if I want to advance.”
• “When I take time off, I don’t want to be viewed as a slacker by the other staff members.”

Hard work has become synonymous with our field, but burnout does not need to be. In Kris McPeak’s survey of 100 Student Affairs professionals, 82 of the respondents indicated that they have experienced burnout! Social Learning theories suggest that people learn from the behavior of others, and that behaviors are learned through modeling. As supervisors, we may encourage self-care upon supervisees but we do not model it ourselves, further perpetuating a culture of burnout. We need a paradigm shift. To start, we must model self-care from the top to bottom of our organizational structures. Most importantly, managers have the opportunity to facilitate this paradigm shift. Organizational culture is created over time and modeling (not just encouraging) self-care to entry-level professionals will serve as the catalyst for change.

Whether you are a CHO, manager, or entry-level professional, how can you help facilitate a paradigm shift?

Follow the Career Development Committee on Twitter (@WACUHOCareerDev) and feel free to share your thoughts. A special thanks to Kris McPeak for contributing her research and presentation for the purpose of this article.

Alvin D. Nguyen
Sonoma State University
Career Development Committee Co-Chair

Job Search Tips from the Career Development Committee


As you prepare for job interviews, be sure to research the school! Nowadays, it’s one of the easiest things you can do to get ahead of the game. Go to the school’s website and find out their history, the students’ demographics breakdown, and definitely visit their housing webpage.

If the school sends you an information packet, read it! Talk to people that went to the school or worked there, if they’re available.

Things you want to know about the school BEFORE you have an interview:
-Mission Statement
-Residence Life: Number of student’s in residence, do they have apartment/suites/traditional halls?
-Public v. private
-Overall enrollment/size
-Types of degrees offered – is there a graduate school? Law school?
-Religiously affiliation, if any
-Student Life: Is there a Greek life system? Level of NCAA Athletics? Other special aspects of the campus?


These interviews may last all day or even two days. Remember you may be getting evaluated during meals and travel from/to the airport/bus/train. The interview will usually consist of a series of interviews with different individuals or groups throughout the day. You may be interviewed by students and people from other offices. You may be asked to give a presentation.

Remember, that you are ALWAYS being interviewed. Yes, even during meals. If you have time before your interview, brush-up on your table manners with an etiquette book. Order something that is easy to eat and avoid finger and messy foods. It is unwise to consume alcohol in an interview setting. If alcohol is being served, you may choose to have a glass but do not drink all of it. Even a small amount of alcohol can impair your judgment. This is also an opportunity for you to ask questions about day-to-day life on campus, the interests of the individuals’ interviewing you, etc. Lastly, do not talk with your mouth full!

Finally, be yourself and have fun! You made it to the campus interview, so they believe you can do the job and now it’s about the institutional fit. Envision yourself being at the institution. Do you like the environment? Do you see yourself working with your future colleagues? As you much as the university is trying to figure out whether you’re a good fit for them, you need to start asking yourself if this place is a good fit for YOU.


Navigating the job offer process can be one of the most critical events in your life. It's essential to be prepared when receiving an offer! When you receive the phone call from the employer they will go over the salary, start and move-in dates, and go over what the process will look like from this point forward. Take this time to ask any questions about the process and to ensure you understand what the position entails. This is also an opportunity to ask if the benefits/salary is negotiable. Do not be afraid to ask for a few days to accept the offer, especially if the institution is not your top choice. If you are still waiting for other offers, contact the institutions you are still waiting for and let them know you have an offer from another school. Explain to your top choice that you are really interested in them and would like to know where you stand in their process. This will help you be able to make an informed decision.

One you’ve accepted, you may be asked to sign a contract and complete a background check. If you have any questions after accepting your offer, do not hesitate to contact the institution. Finally, celebrate! You did it!

Maria T. Lazaro
Cal Poly Pomona
Career Development Committee Member

UC Riverside New Hire Announcement

UC Riverside announces the arrival of Yoo Mi Choi as the new Assistant Director for Residence Life - Development & Recruitment. Yoo Mi joins UCR most recently from UC Berkeley. As the AD for D&R Yoo Mi oversees all student and professional staff selection and training for Residence Life. Yoo Mi has been active in WACUHO as the Co-Chair of the Career Development Committee as well as serving on other committees such as Host.

LMU Emergency Preparedness Video Contest & Red Carpet Gala

Loyola Marymount University’s Resident Life Department wrapped up its first Emergency Preparedness Video Contest with a Red Carpet Gala Event on Wednesday, March 13th, 2013!

In effort to promote the on-campus community members’ active involvement in emergency education and preparedness, the LMU Student Housing Office collaborated with the Department of Public Safety, Resident Housing Association, and Associated Students of LMU to host a video contest during the month of February 2013. Through this event, various LMU community members, from students to faculty members, were asked to submit a short video on five specific categories to educate the community on emergency preparedness giving category-specific tips. The five categories were cyber security, earthquake, fire safety, power outage, and personal safety.

The videos were submitted by February 28th and the judges voted on the Best in Each Category and the Best Overall Video. The winners of this contest were announced at the Red Carpet Gala Event. The Best Overall Video was awarded to the Fire Safety Video.

Click here to watch the Best Overall Video.

Lorianne Harrison-Reyes and Jin Lee
Loyola Marymount University

Rejuvenation for the Summer

The end of the summer is always filled with mixed emotions; you might be sad that students have waved goodbye, but thrilled at the silence of your empty building. There is a stack of paperwork waiting for you, but your meetings with students are no longer on your Outlook.

How can you use this summer to rejuvenate and "reboot" your life so when August or September comes, you are revitalized?

First know how you "recharge."

Knowing if you are an introvert, recharging with your alone time is key. Extroverts need time with people, the more the better. (Granted there are exceptions and if you are "in-between" you are called an ambivert.) More information about introversion can be found in a great book called Quiet by Susan Cain.

Now for some tips. (E) for extroverts and (I) for introverts.

(E) Go to a conference out of your area.

Extroverts need contact, but they might need a new batch of people. We tend to talk about housing and housing and housing and then some conduct. I've found that attending conferences based on my own interests helps me meet a new batch of people who have never, ever heard of a Room Condition and Inventory form. You can find these conferences through word of mouth, Facebook and good ol' Google.

(E/I) Get back to your interests.

If you have forgotten your hobbies and interests, you might be in some trouble. Write down a list of 10 things you love to do that have nothing to do with your job. So if you write down "Hang out with students in the dining hall." you have to scratch that one. Don't edit it. If you love folk art puzzles and Crossfit, that's fine. But get back to what you like and aim for those.

(I) Catching up over coffee.

Take a look at some friendships that have drifted off and "caffinate" them with a coffee date. We tend to think we are connecting with people while on social media, but actually need real connection. Call your friends and ask them out just for coffee and talk about anything not housing related (hat tip: Staci Buchwald).

(I) Start a blog.

Introverts love to process by themselves over time and a blog is a wonderful way to do that. It can be for special interest (social justice, hobbies) or your personal blog highlighting what you have going on. You can create cheaper blogs at tumblr and blogger or you can have more professional blogs at wordpress.

(E/I) Travel.

When someone tells me that they don't use their vacation like it's a badge of honor, I roll my eyes (and I do it out in the open—I don't care.) Get out of your college, your town, your state and even better, your country. There are a ton of ways to travel cheaply and you can head to to find out how about affordable ways to get out of town!

Ryan McRae is not currently in housing, but has served on WACUHO's board, as a WTI scholar and an all around nice guy. He currently freelances writes and build blogs (and offers deep discounts for his WACUHO peeps.) which is a break from his year in Afghanistan. He can be reached at

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