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Winter 2010

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President's Letter

Tim Trevan


I sincerely hope the winter months are treating you well and that you’re as excited as I am about the promise and challenge of a New Year and new decade! Many of us take stock of where we are and where we hope to go as we mark these milestones in our personal and professional lives. This kind of assessment and evaluation seems especially appropriate during this challenging era in higher education. It’s my hope that WACUHO will provide you the support, resources and network that will help you assess and affirm skills and strategies that are working for you, revise and redirect your personal and professional goals and vision as appropriate, and re-tool in order to meet the challenges of the future.

And that’s the core focus of this year’s annual conference… To provide WACUHO members access to a low-cost and high-value conference that will inspire you for future and help you develop the tools to get there. Save the date!! WACUHO Annual Conference and Exposition – June 20 – 23, 2010 at Stanford University. This year’s planning committee is doing some very innovative and different things to make the conference financially and programmatically accessible to as many people as possible. The model for the 2010 conference is an institute-style experience, held on Stanford’s campus using their residence halls, meeting and dining facilities. Again, this will be a different experience than recent conferences but one that I am truly looking forward to as it will provide us with the unique opportunity to get back to our housing roots and enjoy our WACUHO family and network in new ways.

So, you probably have questions. “How did the 2010 Annual Conference and Expo end up at Stanford?” “Weren’t we going to Hawaii?” “Why is the conference so late in the year?” “What about the 2011 Annual Conference and Expo? Is that one going to be in Hawaii?” You’ll find answers to these questions and more in this edition of the WACUHO Waves. In addition, I hope you’ll feel free to email or call if you have other questions or comments – or (818) 677-6103.

The most important thing, though, is that you join us at Stanford for the 2010 conference! The planning committee has taken new measures to provide members with financial assistance for registration costs. New professionals will receive a $50 discount on registration…and be looking for a generous but limited number of first-come, first-served $100 discounts available to all members with limited institutional funding. We know that a great number of WACUHO members have been deeply impacted by the economic realities we are currently facing. In response, we have tapped into a variety of funding sources to keep this year’s annual conference registration fees at the lowest possible cost, including WACUHO budget reserve allocations and WACUHO Corporate Relations funding.

Ultimately, though, the last part of this financial equation is you! Even if your institution is not able to financially support your professional development this year, we hope you’ll invest your personal funds to help finance your WACUHO registration. As I wrote in my Fall Waves “Letter from the President,” our natural reaction to financially difficult times is often to cut corners and pull back on professional involvement. However, I’m hoping you’ll agree that this is exactly the time, financially tricky as it may be, that it’s most important to in invest in your professional development and to keep yourself fresh, connected, and tooled-up for the challenges of today and the future.

On a related note, this is also an era that WACUHO is doing some organizational self-reflection, evaluation, and re-tooling in order to make sure that our Association values, goals and mission are fresh and reflective of our core identity and purpose. We also want to ensure that our programs, services, and business methodologies are consistent with our mission and purpose. A strategic planning group, chaired by Willie Brown, Executive Director of Housing and Residential Services at UC Santa Barbara, will launch this process in April at UC Riverside. You’ll hear much more about this very important initiative in future editions of the Waves, at this year’s annual conference business meeting, and through other means of communication.

Lastly, I want to thank you again for your involvement in the Association! The fact that such a large percentage of our membership is involved in very integral, hands-on ways is one of the things that makes WACUHO special. I sincerely hope that you’ll continue your involvement next year. In this edition of Waves, you’ll find information on signing up for 2010/11 committees. You’ll also be receiving information soon about elections for 2010/11 Executive Committee positions. The WACUHO experience truly pays dividends when you become involved in the life of the organization! Please take advantage of these opportunities to meet and stay connected with your colleagues and to stretch yourself professionally.

Again, I hope you will keep in touch and let me know if you have any questions, thoughts, or comments!

Tim Trevan
WACUHO President

The Story of the 2010 and 2011 WACUHO Annual Conference and Exposition

(Or… How the conference moved 2,403 miles, an ocean, two time zones and a state away in less than a year…in 1,500 words or less.)

You’ve probably heard the adage that “life is what happens when you’re busy making other plans.” Well… The WACUHO Annual Conference and Expo planning committee has learned the equally-true adage that “life is what happens when you’re busy planning other conferences.”

Most WACUHO members will remember that the 2010 WACUHO Annual Conference and Exposition (WACE) was originally slated for the Sheraton Waikiki in Honolulu, Hawaii. At the 2009 WACE Business Meeting, it was announced that the Association had decided to postpone the Hawaii conference to Spring 2011 and have the 2010 conference in California. This decision was based on the fact that many members do not have funds to travel to Hawaii during this economic downturn. Hence, the conference in Hawaii was determined to not be financially feasible for the Association.

More recently, during the first part of the 2009/10 fiscal year, it became clear that the economic picture would most likely not change in the near future. Therefore, the Executive Committee voted to cancel the contract with the Sheraton Waikiki for the 2011 conference as well and look for an alternate site on the US mainland for the Spring 2011 conference.

In this edition of Waves, you will find information about the new site and dates for the 2010 Annual Conference and Expo – Stanford University on June 20 – 23, 2010. This is going to be a really wonderful conference, very different from the conference we were planning in Hawaii but with its own unique advantages and opportunities!

Following are answers to some of the most frequently asked questions about the 2010 and 2011 conference. You may, however, still have questions after reading this article. I hope you’ll let me know if you have any thoughts or comments at

By Tim Trevan, WACUHO President

Frequently Asked Questions:

Why isn’t the 2010 conference in Hawaii as originally scheduled?
The contract with the Sheraton Waikiki was signed in spring 2008 when the full impact of the current economic downturn was not imagined. As we moved through the 2008/09 operating year, it became increasingly clear that many WACUHO member institutions were not able to support professional development travel in the foreseeable future. By Spring 2009, signs were pointing to downsizing of staffing at some member institutions and furloughs at others – a reality that has created financial hardship for many members. The WACUHO leadership felt strongly that it was important to offer a 2010 conference that was financially accessible to as many members as possible. A secondary but equally important goal was that the 2010 conference should not create financial distress for the Association. In addition, the passing of much-loved Past President and 2010 conference chair Jim “JB” Brock left a significant void in the Hawaii conference’s leadership. All these factors came together to make it most prudent to postpone the conference in Hawaii to spring 2011. The Sheraton Waikiki generously allowed WACUHO to dissolve the contract for a 2010 conference and resign for a spring 2011 conference. (As noted later in this FAQ, the contract for the 2011 conference is now in the process of being cancelled as well due to factors cited below.)
Why is the 2010 conference rescheduled as an on-campus event at Stanford University?
Knowing the cost was going to be a major factor in most members’ decisions to attend the conference, the Executive and Time & Place Committees set out to find an alternative conference site that would enable the Associate to keep registration and lodging fees as affordable as possible. In the last few years, catering costs and guarantee numbers have skyrocketed at conference hotels, and facility rental fees have also risen considerably. The decision to pursue an on-campus option for the 2010 conference was largely based on the fact that most campuses offer much more reasonable catering fees and guarantee arrangements, which in turn allows the Association to keep registration fees down. Stanford was one of several campuses in the region that responded to WACUHO’s request for information. Ultimately, Stanford was chosen because they offered the best combination of rates, facilities and date availability. Simply put, Stanford offers a top-notch campus conferencing experience. The 2010 conference planning committees are confident you will enjoy your time on Stanford’s campus!
Is it true that we’re staying in Stanford’s residence halls?
Yes! Staying Stanford’s on-campus housing facilities offers WACUHO some unique opportunities:
1. Rates are considerably lower than those currently available with conference hotels. Conference attendees will have their choice of two levels of accommodations, both providing you with comfort and convenience to make your conference experience a good one. All accommodations for the WACUHO conference at Stanford are in single occupancy bedrooms. The basic registration/room package will include lodging in Toyon Hall, a traditional, recently-renovated residence hall with shared bathrooms and private shower stalls. The enhanced registration/room package will include lodging at the Munger Law Center, a beautiful, new housing community with private bathrooms. 2. Second, by providing lodging on campus, WACUHO is able to roll lodging into registration costs and offer an all-inclusive fee. 3. Frankly, we’re excited about the possibilities of a back-to-our-housing-roots conference at Stanford! Being on campus together will not only provide us a more affordable alternative to a conference hotel but also with an opportunity to create a unique on-campus institute-style experience.
Why is the conference in June? Isn’t it usually in March or April?
The conference needed to be scheduled during the Stanford conference season, which begins in June.
Why is the registration fee all-inclusive, covering lodging and registration?
The idea with the 2010 conference is to create an institute-style experience. As with WACUHO’s other institutes (Western Training Institute, most notably) attendees’ registration covers lodging, registration and most meals.
What is WACUHO doing to make the 2010 conference at Stanford more affordable for members?
New professionals will receive a $50 discount. In addition, all registrants with limited travel funding will receive a $100 registration discount on a first-come, first-served basis. A limited but generous number of discounts are available. More information will be available with registration materials.
Why isn’t the 2011 conference going to be in Hawaii?
The WACUHO Executive Committee voted in December 2009 to cancel the contract with the Sheraton Waikiki and seek an alternative location for the 2011 conference. This decision was based on data from a Fall 2009 survey of member institutions that indicated a majority of member institutions would not have funds to support their staff’s travel to Hawaii in 2011. Assuming that numbers of attendees would be significantly lower than projected for the Hawaii conference, the fee for canceling the contract with the Sheraton Waikiki was considerably less than the financial loss the Association would experience due to low attendance. Equally important, holding a conference that is financially inaccessible to a critical mass of the membership is not in keeping with the Association’s mission.
Isn’t canceling the contract with the Sheraton Waikiki going to cost the Association money?
Yes, the contract with the Sheraton Waikiki stipulates a large cancellation fee. However, the Executive Committee is currently in negotiations with the hotel to come to an agreeable alternative.
Can I still wear the special Hawaiian shirt I bought for the 2010 conference in Waikiki?
You bet! And we’ll meet you Karaoke Night for a tropical drink and some Don Ho music too!

Affirmative Action Statement

WACUHO recognizes the benefits derived from the inclusion of diversity in the Association. Significant contributions are made by members from all areas of higher education and at every level of responsibility. The quality of perspective and experience shared by our members, inclusive of ethnicity, age, gender, religious preference, sexual orientation, or differing abilities, adds a dynamic that enriches the character of the Association. WACUHO encourages all to actively participate in its programs, events and activities.

WACE 2010: Host News

WACE 2010 Thumbnail
Munger 1
Munger 2
Munger 3

WACUHO is going back to school! The 54th Annual WACUHO Conference and Exposition, “Grounded in Innovation; Pursuing Opportunity” will be held on the beautiful Stanford University campus June 20-23, 2010.

It’s time for another season of connecting with colleagues, presenting our successes and learning from our challenges. We invite you to join us as we share the “innovations” across our region and look for new “opportunities” to take home to our campus communities.

To really embrace our location and new direction, accommodations will be part of Stanford’s campus beautiful housing program and our delicious meals will be prepared by Stanford’s award-winning chefs! Conference participants will have the opportunity to really share in the living experience of today’s college students. Not only are we looking to make your WACUHO experience a little more affordable, but we also hope to take advantage of being on campus to bring a new perspective to the great work that we do.

The world off-campus is a pretty exciting place, too! For those looking for fun and adventure, and or bringing along family members to enjoy the area, the Stanford neighborhood includes such offerings as fantastic open space, California’s Great America, the Palo Alto Art Center, the Palo Alto Junior Museum and Zoo, and the Palo Alto Shopping Center.

And what’s WACUHO without the chance to play- uhm, we mean “network”- with all your colleagues across the region? Look forward to the usual opportunities like the beloved Hospitality Suite and Karaoke Night, along with some new twists! Reconnect with your old friends and make some new ones as we celebrate the diversity of the housing programs in our region.

Please save the date to join us for “Grounded in Innovation; Pursuing Opportunity.” We are launching a new model of WACUHO Conference and Expositions that focus on affordable yet effective professional development, and we need you there to make it work. See you this summer!

WACE 2010: Call for programs

The annual WACUHO conference and exposition is in the works; our theme this year is “Grounded in Innovation; Pursuing Opportunity.” With that in mind, we’re looking to assemble a varied, holistic and interactive schedule of programs that will appeal to our diverse WACUHO members. Discover new ideas and skills of the trade, with the chance to engage professionals from across our western region. In true WACUHO fashion, there is more to this conference than just another chance to connect—it’s about opportunity, growth and innovation. We’re taking INNOVATION to the next level, and this is your OPPORTUNITY to help. We strongly encourage everyone to consider submitting a session for presentation during the conference.

We’re accepting program submissions on a variety of topics, developed to provide all levels of housing professionals with the opportunity to investigate their passions for the field. Program submissions will be due April 10, 2010. Topics include, but are not limited to:

  • Facilities, Grounds and Infrastructure
  • First Year Programs
  • Auxiliary and Business Services, Conference Services
  • Judicial Affairs, Drug and Alcohol Education, Crisis Response/Management
  • Parent and Family Relations
  • Diversity and Multiculturalism
  • Apartment, family and non-traditional student housing
  • Academic and faculty programs
  • Technology
  • Professional Development
  • Dining and food services

The success of the annual conference depends on you! Your expertise, knowledge and personal experience will help make this year’s conference a significant and momentous experience for everyone. We are proud to partner with Stanford host this exciting event, and we look forward to provide you many OPPORTUNITIES for INNOVATION.

The Call for programs will be available on the WACUHO website soon!!

Exhibiting Partnerships

In the midst of a nation-wide recession, the WACUHO Exhibits committee is optimistic and preparing for another exceptional conference and exposition. Reports from other regional ACUHO-I associations have seen an increase in exhibitor registration. Despite this positive news, the WACUHO Exhibits and Display committee is committed to not doing the same old thing. The committee has listened to the voice of our corporate partners and will be making what, we think, are some very constructive changes. For example one of the ideas the committee is flirting with is making the Exhibitor Fair and Showcase a one day event. The conference would dedicate several hours on Tuesday to allow for uninterrupted interaction and Exhibitor presentations. Committee members will be making personal phone calls to recent Exhibitors and Corporate partners. Our goal is to obtain additional feedback on what would help make this year successful considering tough budgetary times.

I want to encourage everyone to reach out this year and meet someone new. If you are an exhibitor I want to remind you to connect with a young professional. Our younger professionals might not have the right words and might not know what questions to ask of your company. Help us with developing our young professionals… for they will be making the big decisions eventually. If you are a young professional and are intimidated to connect with exhibitors because you do not have purchasing power….. think of it this way; you don’t have the purchasing power… YET. The connections we make with corporate partners go far beyond business transactions. WACUHO prides itself in being a family. We could not be the strong association we are without the support and love of our exhibitors and corporate partners.

This is my second year as a Co-Chair for Exhibits and I feel I have found a new home. If the Executive board will have me, I will stay a part of this committee for a long, long time. I love these people and they are dedicated to providing us with the best product and the best service. But most importantly, for me, our corporate partners have become good friends.

See you at Stanford in June!

On behalf of the Exhibits Committee,
Danny Mann
Co-Chair Exhibits & Displays

DAA Committee awards

Happy New Year WACUHO Family & Friends!

We hope you are as excited as we are to get this new decade underway. But before we move forward, we would like to take this opportunity to look back and recognize some amazing work surrounding issues of diversity within our WACUHO community.

RAP Award Recipients

Please join us in congratulating the following students and/or staff who received “Social Justice and Change Awards” for their diversity programming at our Central and Southern RAPs (in no particular order):
Cal Poly, Pomona
  • Paul Brooks, Alla Arutcheva, Maya Smith, Heriberto Canizales and Sierra Seevers, Hunger 101
  • Ryan Okerson, Forget What You Think You Know
  • Matthew Rose, What Are You?
  • Jessica Koffler and Leslie Hong, Where Do You Fit?
  • Cal Poly, San Luis Obispo
  • Aaron McCoy, Skin, Needle, Ink, Gauge…Art
  • Rachel Gohres, Be YOU, It’s Beautiful
  • Megan McIntyre, The Mustang in You
  • Stephanie Lai and Caitlin Guidoux, So Much More Than Black or White
Chapman University
  • Patrick Kelly, Shred for Life CSU
Channel Islands
  • Anthony Bernardo and Korri Faria, Channel Islands (CI) Before Becoming CI
CSU, Dominguez Hills
  • Ulysses Sosa, M.Y.O.B. (Meet Your Own Buddy)
CSU, Northridge
  • Wanda Pathomrit, Breaking Stereotype
  • Joe Rivera and Donovan Heine, Coming Out Stars
CSU, San Bernardino
  • DeeJay Brown, Are You Aware?
  • Tyler Stickney, Dinning in the Dark
CSU, San Marcos
  • Crystal Pena, Who are you with Candy?
Loyola Marymount University
  • Marci Walton and Stefani Morones, I’ll Be the Banker! A Diversity Program with a Twist
  • Matthew Schultz and AJ LaPan, “What Type of Bender Are You?”
Mount St. Mary’s College
  • Minette Malinao, Kristen Tayo, Kristie Joy Limos and Laura Grindey, Life is Full of Surprises
  • Julia Sauter, The Power of Words
  • Alinne Ortiz and Jeanne Ngo, How NOT to Lose a Date in 10 Days
  • Lilia Campus and Katie McKay, The Sweetest Thing
Scripps College
  • Linda Wang, Good Eats, Good Reads
  • Maya Higgins and Kit Wong, Thursday Night DANCE Club
  • Hannah Peter, Autism Awareness Event and Panel Discussion
  • Draco Chu, GlobalaWEARness!
  • Ariel Meave and Josh Wasbin, The Amazing B(race)let: How to build a community with a piece of string
  • Andrea Vargas, PostSecret
  • Ahna Miller, Sal Munoz, and Lauren Pasqual, Got “MILK”
  • Jeff Gilder and Chris Condron, The Real American Dream
  • Susan Gieg and Ahmed Naguib, Gender Goldfish
  • Sara Potter, Doug Wagoner, Gabriel Loredo and Marlo Verket, “Stereo”types: How the Music Industry Acts as a Smooth Criminal
University of Redlands
  • Melanie Fernandes, Life Map: Craft Your Identity
University of La Verne
  • Brittnay Lokar and Dylan Haro, 20:20 Worldview
  • Araceli Sanchez and Diana Lopez, FORCE BE WITH YOU: Self Defense 101
  • Jacquelyn Crinnion, Around the World Through Food
  • Eloisa Garcia, SEX in the CAMPUS
  • Dawan Robinson, Sex in the DARK
  • Tiffany Matloob, Find the Black Pearl
  • Jameil Johnson, Dia de Los Muertos

D&AA Committee Annual Conference Award
Now, as we look forward, the Diversity & Affirmative Action Committee is excited to provide the Annual Conference Award. This year’s award amount is $650 and can be used toward registration, travel and hotel for the 2010 WACUHO Annual Conference. Please see below for selection criteria and application requirements:

Selection Criteria
The award recipient will be selected based on their commitment to diversity above and beyond the requirements expected of them in their current position. Evaluation based on originality, creativity and quality. The recipient will be required to present a diversity program at the Annual Conference and Exposition.

Some examples of outstanding diversity projects may include:

  • Coordinating a special project or event
  • Initiating a program that fosters a greater understanding of under-represented groups (i.e., your response or responses to a negative cultural event that happened at your institution)
  • Active participation in either local or national multicultural/diversity based organizations

Application Requirements
Please submit the following materials directly to the DAA Co-Chairs, Shimina Harris and Cristal Wallin (contact information is listed below*), by Friday, March 26, 2010.

  1. A maximum of three typewritten, double-spaced pages which respond to the following:
    • Address the selection criteria by describing how you have gone above and beyond in your current or previous position to further the ideals of diversity at your institution and in your community.
    • Discuss how you plan to continue to integrate the theme of diversity in your future professional goals.
    • Describe what you hope to gain from the conference and how you will incorporate what you have learned at the conference to improve diversity in the field of student affairs and the WACUHO organization.
  2. A copy of your current resume.
  3. A copy of the program proposal form you filled out for the Annual Conference and Exposition, including the program description, goals, and abstract.
  4. A letter of recommendation from a direct supervisor (preferably your current supervisor) addressing the selection criteria, including impact and results.
  5. A coversheet that includes the Name, Position, Institution, Address, Telephone, Fax, and E-mail of both you and your current (or former) supervisor.

D&AA Committee Annual Cash Awards
In addition to the Annual Conference Award, we have two cash prizes to award to an institution and individual who are exhibiting good diversity practices. $200 will be awarded to an institution and $100 will be awarded to an individual. To nominate an institution, individual, or yourself, please submit the following materials directly to the DAA Co-Chairs, Shimina Harris and Cristal Wallin (contact information is listed below*) by Friday, March 26, 2010:

  1. A maximum of three typewritten, double-spaced pages that address how the institution or individual has gone above and beyond in furthering the ideals of diversity in the workplace and/or community.
  2. A coversheet that includes the Name, Position, Institution, Address, Telephone, Fax, and E-mail of both you and the institution/individual you are nominating.
*Submit Materials to:
Shimina Harris & Cristal Wallin, Co-Chairs
WACUHO Diversity & Affirmative Action Committee
800 Font Boulevard/Mary Ward Hall
San Francisco, CA 94132
The DAA Committee strongly encourages email submissions.

It’s a bird. It’s a plane. It’s Super Mentors!

Super Mentor

The New Professionals Committee has started a mentorship program for the WACUHO region that is open to graduate students and professionals in their first three years of full-time work. We currently have 16 WACUHO New Pros taking advantage of the super powers of our region’s seasoned professionals.

Super Mentors use their powers of experience, knowledge, and resources to rescue New Pros in distress and save the Housing world from the indecision, burnout, and the sense of being overwhelmed that plague many of our fine region’s newest citizens. We have sent up the signal, and Super Mentors have answered the call, meeting with their mentees over coffee and lunch, phone conferencing, and assigning homework.

One fair citizen reports, “It’s great to know the woman behind the mask. It can be intimidating to approach someone experienced and well-known for advice and support… Especially when it is someone you do not know very well. The Mentorship program has given me a connection with a great person I might not otherwise have approached. My Mentor is helping me to sort out what I will be looking for in my next step, and what I am most passionate about in my current role.”

With Great Power Comes Great Responsibility. Our Super Mentors are taking on the responsibility to share their powers with the rest of us. When asked why she has taken her role o her mentee, one Super Mentor stated, “It’s a great way to give back to the region. It is fun to be able to help another professional that I do not supervise. And it is a great opportunity for them to interact with more seasoned professionals.”

If you would like to use your superpowers to help out the little guy, email And if you are a new professional, seeking the protection of a Super Mentor, send up the signal by taking our quick survey at

In other news, we would like to congratulate Allison Vail on winning the New Professionals Scholarship to WTI 2010! Be on the lookout for applications for this years WACE, coming your way soon!

Truth, Justice, and the WACUHO Way,
Leslie Datchuk, Kayla Nuss, and the WACUHO New Professionals Committee

Moving Up and Moving On, Taking the Next Step

Many entry level housing professionals have often wonder what the next step will be in their career. Self questions are asked like: “Should I leave housing?”, “Should I make a lateral move to another institution?” “Are there mid-level positions I am ready for?” “Are there mid-level positions open?” These are all questions to ask but there are numerous factors to consider when thinking about the next step.

For some, the first stop on the career path is the live-in Resident Director (or the like, based on your institution’s title). Having just completed graduate school or earning a bachelor’s degree, many have moved from across the country to take on different challenges, meet new colleagues and become a part of a new culture. Working through a new system can be bumpy and just when you have a handle on your position; thoughts begin to creep in about taking the next step.

Unfortunately, career advancement can often be a daunting and time-consuming experience. There are a number of issues one faces when thinking of the next position. Frequently, folks in the mid-level range are in their positions more than five years which means that there are less mid-level jobs available. Further, there can be geographical constraints which narrow the possibilities. The thought of all of this is enough to make your stress levels accelerate. It may sound glum, but there are opportunities out there if you are flexible and are willing to take on different tasks.

Below are some questions to consider when taking the next step in your career.

  1. Are you bound to a geographical location? Are you willing to move out of the region to take another position?
  2. Is your partner and/or family willing to relocate?
  3. Do you have enough experience based on the skills necessary to attain the next position?
  4. Would you consider leaving Housing/Residence Life and make a move to Campus Life or another student affairs department?
  5. If you live-in, do you have enough money saved up to pay for moving expenses, furniture, and rental deposits?
  6. Have you prepared a budget based on your potential new income and intended expenses like utilities, rent, food, or other miscellaneous items?
  7. Would you be willing to make a lateral move to another institution to broaden your experiences?
  8. Are you running TO another opportunity or AWAY from your current position?

The last question is perhaps the most difficult to answer. We all know that with great work in our field, comes more responsibility. The day to day tasks can become mundane and it is easy to get caught up in bureaucracy and organizational drama. Yet, it is important to note that all institutions share similar issues and simply running away will not make it better. Is it more important to face new issues, or maneuver through the systems you already know? Only you can answer that question.

If you are stuck in a rut and wondering what to do next, here are some suggestions:

  • Talk with your supervisor to learn their career path. It may be similar or different to what you are looking for, but you will get a new perspective.
  • NETWORK!!! It is crucial to get out there and meet new people. On campus, in the region, and around the globe. The WACUHO New Professionals committee is a perfect start to learn more about the region and to meet other housing professionals. Also, ask your supervisor about committee opportunities on your campus. This will help in making campus connections. You never know when a position at another institution or on campus becomes available and the person you just met may have more details.
  • Keep abreast of position openings. Check out, and WACUHO’s Job Surf. You may not be ready to leave yet, but you will have an idea of expectations for other positions and institutions.
  • Keep an updated resume. This is not to say that you will need to “spring it” on someone, but it is helpful to keep up with your resume so that when the time comes, you will have a better perspective on how to sell yourself.

As you think about your career future, know that there is no one direct path. Each person takes a different road and there are varying ways to get where you are going. Know that there will be challenges and triumphs along the way. Remember to trust yourself and you will likely know when you are ready to take the next step.

James C. Smith, Assistant Director for Residence Life
University of California, Riverside

Northern RAP Update


Hello Northern Region:
I regret to inform our Northern Schools that due to economic issues of our State, NRAP will be cancelled this year. After an exhausted search by the NRAP Committee, the WACUHO Executive Board and myself as Member-At-Large, a host institution did not materialize. With that said, WACUHO and the NRAP Committee would like to publicly honor the extremely hard work of the Northern California RAs for their commitment to their job this year. The NRAP Committee is looking for a way to reach out to the student staff through Facebook in the next month.

WACUHO and the NRAP Committee understands that economic issues caused the cancellation of this year’s RAP, however WACUHO is committed to continuing the conference for next year and for years to come.

With that said, the NRAP Committee is currently looking for a institution to have the opportunity to host the 2010 Annual NRAP Conference. We are also looking for a Chair Person/Persons. The NRAP Committee is looking for institutions interested in bidding to host this great 2010 event. You do not have to go it alone either. If it so moves you, call up a colleague and make it a partnership venture. Hosting the NRAP Conference provides the institution(s) involved the experience to get to know and work with others from various institutions across the Northern region. Additionally, the hosting institution(s) will have the opportunity to show off their school and their city. If you or your school would like to chair/host, please send your request to Josh O’Connor.

Reflections From Within – A Student’s View on Southern RAP

G. Luke Freeman

This was the second SRAP I have attended. I went previously as a RHA member, and this year as a Resident Advisor. SRAP provided me with a great opportunity to network and interact with my fellow Resident Advisors from neighboring institutions. Taking part in others’ programs exposed me to different programming ideas and methods--many of which I was able bring back with me after the conference concluded. The ability to directly replicate programs using the materials received at SRAP definitely comes in handy. Perhaps my most favorite part of the conference were the roundtable discussions, where RAs, residence hall association members, and professional staff discussed issues facing residence life and best-practices. It was interesting to learn that some of the challenges facing housing at my university are not necessarily unique--many other campuses experience the exact same or similar issues. Overall, I think that SRAP has helped me start off the academic year off right by motivating and better equipping me to handle my RA duties.

G. Luke Freeman
Resident Advisor - Aliso Residence Hall
University Housing Services
Cal Poly Pomona

Members at large

A note from Kris McPeak, Chris Williams & Josh O’Connor, the Member-at-Large crew:

  1. It’s a great way to learn the inner workings of our association!
  2. Monthly conference calls with your fellow MAL’s are engaging and fun!
  3. Long hours working on RAP events give you lots of energy.
  4. Even as a new professional, you can have a voice through this position on the Executive Committee.
  5. You can carry on the tradition of Executive Committee videos for the Facebook page!

But seriously: the three of us have really enjoyed serving WACUHO in this capacity for the past six months. There is still a great deal of work to do, and it definitely keeps us busy, but it’s completely worth the time and effort.

As a Member at Large, you have two very large responsibilities: working with the member schools for your sub-region, and being the liaison to the RAP for your area. If you have not attended a RAP, you can still do this position. But if you LOVE the RAPs, this gig is definitely for you!

Please feel free to ask us questions about the position if you are thinking about running. To run for Executive Committee, you just need to fill out a small application and write a little “blurb” for the pre-conference WAVES.

WACUHO Love and Hugs,
Kris McPeak – MAL South
Chris Williams – MAL Central
Josh O’Connor – MAL North

Executive Board Spotlight: Vice-President Dana Pysz


What inspired you to run for Executive Board?
After serving on the exhibits the past few years, I wanted to be able to be even more involved in the Association’s decision-making as we enter into a time that has included a lot of economic uncertainty.

Why do you enjoy being a part of the Executive Board?
Camaraderie, sense of purpose, stewardship, professional developments, and it’s fun with lots of fun people. We’ll never listen to Miley Cyrus’ “Party in the U.S.A.” the same ever again!

What advice would you give to a new professional? OR What advice would you give to a seasonal professional on how to “keep it exciting?”
Ask questions, volunteer for a committee, get involved somehow, and find your niche/interest in the Association. There’s plenty of areas to be interested in. Feel free to email any Exec. Board member if you want to see what’s available or how you can get involved.

What are you an expert in?
Online social networks, student development, construction mitigation, bifurcation, conduct process.

Why did you run for Vice-President?
I served on the Exec. Board a few years back as Member-At-Large, Central. After taking some time serving for the following years on the Exhibits Committee, I had a desire to want to serve on the Exec. Board again to help shape the Association’s future. With a little guidance and support from my supervisor (thanks Dr. Seplow!!!), she encouraged me to run for the VP position. And *poof* here I am today.

What’s the most interesting part of your position?
I really enjoy the conversations and the discussions we have on the Exec. Board about the business of WACUHO. Everyone brings great ideas and suggestions, and you can clearly feel the sense that we are all here to make WACUHO a great association for its members. I also enjoy connecting with my committee chairs, serving as a mentor, and overseeing the committee structure.

What has surprised you about the VP role?
I haven’t had any surprises in the VP role as of yet—but with Tim at the helm, just give it time. HAHA. Just kidding Tim.

Advice for the new professional wanting to run for executive board:
I think the Exec. Board looks for a good mix of new and experience members because it helps provide for a healthy and robust collection of perspectives. This is needed for discussions and essential decision-making. For a new professional, I would encourage you to not be intimidated or think you don’t have enough experience to run for an Exec. Board position. All perspectives—new or seasoned—are both welcomed and needed.

Anything else?
I’m really excited about our upcoming WACUHO annual conference in Stanford this year. I think it will provide a great experience for our members and vendors attending—especially in an economic climate that has been difficult to maneuver. I look forward to seeing everyone in June at Stanford!!!


Nominations Information

Charles L. Miller Leadership and Service Awards

The Awards and Recognition Committee is excited to announce that nominations for the 2010 Charles L. Miller Leadership and Service Award are now being accepted for review. This award is in special recognition of a current member of the Association who has made significant contributions through dedicated service and outstanding leadership to the Western Association of College and University of Housing Officers.

The nomination form and instructions can be found at All nomination materials must be received by March 16, 2010.

The Charles L. Miller Award is named in memory of Mr. Charles L. Miller, the 30th President of the Association. Throughout his career, Charles L. Miller, better known as “Charlie,” exemplified the highest level of dedication to our profession, provided outstanding leadership and role modeling for seasoned veterans and new professionals alike, and was known for his tremendous sense of humor. His death at a young age only served to accentuate the wonderful contributions, accomplishments, and valuable service he gave to our Association. In fond memory of him and respect to his family, this award has been bestowed on individuals who, like Charlie, have made a difference in our Association and in the lives of colleagues and the students we serve.

You will find a nomination form for this prestigious award at The form contains the criteria, postmark dates, and process information. The Awards and Recognition Committee strongly encourages you and your staff to nominate a colleague who deserves our Association’s highest honor.

If you have any comments, questions, or suggestions, please feel free to contact Jeanette Bradeen via email at or by telephone at (951)827-6503. The Awards and Recognition Committee appreciates your input and assistance in honoring one of our own!

Past Charles L. Miller Leadership and Service Award Recipients:

  1. Joseph Risser
  2. Harland Harris
  3. Gary Little
  4. Rick Hagan
  5. Ali Mossaver-Rahmani
  6. Harry Le Grande
  7. Eddie Bankston
  8. Jim “JB” Brock
  9. Norma Armtrout
  10. Not Awarded
  11. Sue Matthews
  12. Jack Gibbons
  13. Andy Klingelhoefer
  14. Liz Simpson
  15. Alan Ogi
  16. Carol Robert-Corb
  17. Terry Campbell
  18. Jeffrey Urdahl

WACE 2011 Update

As budgets and travel continue to be impacted by the economy, the Executive Committee had to make the hard decision to cancel our planned 2011 Annual Conference and Exposition in Hawaii.

With that news, the Time & Place Committee will be accepting bids for a new 2011 host site. If your institution is interested in hosting, please contact me at or 951-827-4267 to receive information that will help you to prepare your bid.

Bidders will have the option of submitting options for a campus or off-campus conference.

Final bids will be due on Friday, April 2 at 5 pm via email. The Executive Committee will make the determination of a bid site during spring meeting and the formal announcement will happen at the 2010 Conference and Exposition at Stanford University (June 20 – June 23).

Kafele J. Khalfani
Chair, Time & Place Committee

Coming Soon: ACUHO-I Certificate in Housing Assessment

Acuho-I Logo
Information can be a most valuable resource, and with the ACUHO-I Certificate in Housing Assessment, housing professionals will be able to more effectively collect and utilize the information they need to succeed.

Scheduled to launch in March 2010, the ACUHO-I Certificate in Housing Assessment is the result of several years of work by the ACUHO-I Credentialing Task Force. The fruit of their labor will be three online, self-paced courses and an optional in-person capstone experience. To receive the certificate, the capstone must be completed, but the online courses have purposely been designed to deliver valuable learning outcomes on their own for those who do not choose to complete the certificate program.

Certificate program participants will
Be able to verify, validate, and increase their knowledge and skills regarding housing assessment;
Be engaged in practical, robust learning activities that model adult learning principles;
Be able to apply what they are learning to their current campus or institution;
Have maximum flexibility in choosing when to participate in the self-paced modules and learning activities; and

Be able to demonstrate their competence in a number of areas related to housing assessment. There will be three courses offered in the program (see sidebar). Each course will require the learner to spend approximately 10-15 hours in on-screen learning and offline workplace learning activities. To ensure the value of these courses, experienced housing professionals – assisted by experts from the Center on Education and Training for Employment from the College of Education and Human

Ecology at The Ohio State University in Columbus – developed a comprehensive set of competencies associated with the development and implementation of assessment within the housing field.

Subject matter experts (SME) have also been selected to develop the online courses and the capstone experience. Those leaders chosen from the assessment field are

Dr. Bob Mosier, retired from the University of Wisconsin- Stevens Point, will draw on more than 40 years of experience coordinating both assessment for his institution’s student affairs division and the institution’s accreditation process to develop the course “Advocating for Assessment and Creating a Comprehensive Plan.”

Dr. Gavin Henning is the associate director for assessment in the Office of Institutional Research at Dart-mouth College in New Hampshire and has been the institution’s director for student affairs planning, evaluation, and research. He is also a past chair for the ACPA Commission for Assessment and Evaluation. He will help create “Developing and Implementing Assessment Projects and Methodology.”

Dr. Nancy Lange is the assistant director for assessment, research, and technology in the Department of Residence Life at Michigan State University in East Lansing. She has 28 years of experience in housing and residence life. She will develop “Analyzing and Reporting Assessment Data.”

Dr. Joan Hirt has 32 years of experience in higher education, with 11 of those in housing. She is currently a professor in the Department of Educational Leadership and Policy Studies at Virginia Tech University in Blacksburg. She will develop the curriculum for the capstone event.

Kay Chitwood, an online faculty member with the Center for New Learning at the University of Wisconsin-Oshkosh, will work with the SME to refine learning outcomes, the instructional documentation, and online learning activities. She brings 30 years of post-secondary education experience with an emphasis in incorporating leading-edge learning technologies.

Acuho-I Credential Thumbnail

The ACUHO-I Certificate in Housing Assessment, and future certificate programs, will provide state-of-the-art professional development opportunities for housing professionals. Designed with adult learners in mind, the program will deliver valuable information in a usable fashion. Learners will be able to draw from their real-world experiences and utilize actual work situations as part of the educational process. As a result, the participants will be prepared to make accurate, knowledge-based decisions regarding assessment. They will be able to increase efficiencies, hone their operations, and demonstrate their worth: valuable tools indeed.

More details are available online at E-mail can also be sent to You can read more about assessment and the certificate program in the online Talking Stick here.

Call for wave articles

Join in on the fun!
Interested in some free professional development? Care to share your views with the region? Are you an expert or just have a fresh perspective? Write for the WAVES!!!

The deadlines are as follows:

  • Spring WAVES articles deadline: April 9, 2010
  • Pre-Conference WAVES articles deadline: May 28, 2010

If you need are interested and aren’t sure where to start OR if you have a great idea for an article but want someone else to write it, let me know at!

Corporate partners

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